Shipping & Delivery
Please note that our order preparation time & payment verification is 48-72h working days, Processing time 3 to 7 days depend on your order items. We believe Good Jewelry take time to craft, we want to provide and maintain the quality product to satisfy our customer.
Standard shipping take 5 to 10days depends on the area of the country and address.
Shipping Cost :
Singapore & Malaysia SGD 8 order below $80
Others country SGD 12 order below $80
Free Shipping :
Free Shipping for Purchase more than > SGD 80
Express shipping cost :
Express shipping normal take 3 to 5 days depends on the area of the country and address.
You can always top up faster delivery, using international express service
Singapore & Malaysia SGD 15
Others country SGD 25
Good News is order more than 350 SGD , will auto upgrade to Express delivery service.
Please note that additional time and communication with your country's custom's office may be required. PLEASE NOTE THAT ALL CUSTOMS, TAXES, DUTIES FEES MAY STILL APPLY, AND ARE NOT INCLUDED IN THE ORDER TOTAL BILL. SUCH APPLICABLE FEES MAY BE DUE UPON DELIVERY
SHIPPING TERMS & POLICIES
Make sure that the shipping address and telephone number that you provide us are correctly written and detailed; In the event that the package is returned due to an error in this regard or due to lack of data, the new shipment will be invoiced according to the current rates depending on the weight of the package.
Please reconfirm that you have included your postal code and unit number (if any) correctly. We shall not be liable for any forms of lost packages due to incorrect/missing details of address.
If your package is lost in transit, please write to us right away at firstname.lastname@example.org and we will try our best to solve the issue. Please note that we will not be responsible for lost or stolen items once declared 'Delivered' by the delivery service.